Blog Archives
Nokia Delights Customers with Asha Christmas Promo
With the yuletide season fast approaching, Nokia has partnered with number one online retail store, Jumia, to delight its customers with a new consumer promo tagged Asha Christmas Rush Promo.
According to Marketing Manager, Nokia West Africa, Kesiena Ogbemi, the promo is aimed at rewarding numerous Nokia Asha customers across the country with fantastic prizes which include; N4,000 worth of Jumia gift vouchers, recharge cards worth N1,000 to make calls and chat on social media platforms and other exciting prizes. Through this promo,Nokia will reward the first 210 customers who purchase the Nokia Asha 210 smartphone.
To participate in the competition;customers can purchase the Nokia Asha 210 smartphone from retail outlets nationwide and get a PIN code to win. Customers can send a text with the following message “Nokia Asha 210, the phone IMEI number and PIN code gotten when they purchased the phone” to the code number 39405. This qualifies lucky customers to win any of the great prizes and enjoy the Christmas season.
Head of Marketing, Nokia West Africa, Deborah Shepard noted that the promo will give Nokia the opportunity to reach out to its customers across Nigeria during the Christmas season with gifts that will make the yuletide a memorable one. “We want our customers to feel our impact during this season giving them great gifts that will make the Christmas holiday beautiful. We have also partnered with Nigeria’s biggest online retail store, Jumia to give people amazing gifts when they win a gift voucher. With the gift voucher, customers can pick gifts items from Jumia store worth N4,000 and have a merry Christmas celebration,” Shepard said.
The promo is valid till the December 20,2013.
See Pictures from the LagosPhoto/Etisalat Photography Competition Prize Presentation
Etisalat Nigeria recently awarded winners of its Photography Competition; a competition organized as part of the activities of the LagosPhoto Festival.
The prize presentation which held at Oceanview, Eko Hotel & Suites, Victoria Island saw four photographers; Adeniyi Ayodele, Olakunmi Agbaje, Oluwatoni Omidiji and Ayodeji Adeogun emerge as winners in the First, Second, Third and People’s Choice categories respectively in the special competition created by the telecommunications company in the festival.
See photos from the ceremony:
‘THE CUSTOMER IS KING!’ – ETISALAT NIGERIA, AT CUSTOMER CENTRICITY SUMMIT [PHOTOS]
Brands were all present at the maiden Customer Centricity Summit, sponsored by the fastest growing and most innovative telecommunications company in Nigeria, Etisalat Nigeria, where the company stayed true to its customer-centric DNA, stating that customers must come first on quality service delivery. The three-day Summit, themed ‘Service Experience – What does Customer Centricity Mean for Business?’, was held at the Intercontinental Hotel in Lagos recently.
Put together by Montgomery West Africa, panel discussions focused on what customer centricity meant for businesses, how businesses were achieving this and customer experience challenges. Speakers also examined what customers considered to be excellent service experience, standard service delivery, customer experience transformation strategies, customer satisfaction, digital service delivery and the effects of internal changes on customers.
Speaking on Etisalat’s customer-centric DNA which earned it the first ever Nigerian Communications Commission (NCC) award for ‘Excellent Service and Effective Collaboration with the Consumer Affairs Bureau to ensure access to Customer Care Help line’, Chief Commercial Officer, Matthew Willsher, said customer centricity meant a total committed approach to delivering lasting and effective customer experience.
‘The ability to speak with customers in their locations should be at the forefront. By interaction, an organization is able to collate customer issues, pay attention and create long-term solutions. This is why Etisalat has hundreds of Customer Experience Centres across the country while keeping online care platforms open 24 hours. The mission is to keep people first and satisfy customers always. The result is happy customers who spend more, recommend more and stay longer,’ the Etisalat Nigeria CCO said.
Also speaking at the Summit, Managing Director, Montgomery West Africa, Tori Abiola, said ‘Customer experience is about emotions and emotions are about people. While considering various business strategies, it is important to also take a look at the internal atmosphere. The right customer experience drives retention, competitiveness and future business growth by motivating customer centric decisions.’
Related articles
- Etisalat Launches GEM Loyalty Program for High Value Customers … Celebrates 5th Anniversary (faridkhalil.wordpress.com)
- Pictures From Etisalat High Value Loyalty Scheme and 5th Year Anniversary (faridkhalil.wordpress.com)
- Etisalat Rewards Subscribers for Using Easy Wallet (faridkhalil.wordpress.com)
- Etisalat Supports Safety, Health and Environment Conference (faridkhalil.wordpress.com)
Google launches 100K Naija Project
As Nigeria’s centenary anniversary approaches, Google Nigeria has kicked off an initiative called 100k Naija in the bid to document Nigeria’s history in the last one hundred years, through iconic pictures.
The initiative kicked off on October 25, with a Photo Day event attended by a group of professional photographers from Lagos Photo Walk, where they were encouraged by Google to harness the power of the web to tell Nigeria’s story through iconic photographs.
Speaking at the event at the Oriental hotel, Victoria Island, Taiwo Kola-Ogunlade, Google’s Communications and Public Affairs Manager, Anglophone West Africa, said that the 100k Naija project will help document Nigeria’s history and capture memorable and characterful moments about Nigerian themes such as Governance, Lifestyle, Fashion, Nostalgia, Places of Interest, History, Only in Naija Moments, and more.
He added that the centenary photographs have to be “one hundred percent Nigerian” for them to qualify for the 100k Naija project. “Our target is to get 100,000 iconic pictures of Nigeria’s history on a specially dedicated 100K Naija Google+ page at the end of the project,” he stated.
Kola-Ogunlade gave examples of iconic photographs, stating that such pictures could tell stories ranging from history and politics to arts and culture, from important personalities to everyday life. For example, photographs could include those from pre- and post-colonial rule, the Nigerian civil war, various coups that took place, independence, architecture, vehicles, old currencies, musicians and celebrities, amongst others.
Lanre Aina, from Google’s Business Development team, said that with the evolution of the web, Google products have created opportunities for photographers to increase awareness about their work locally and internationally. “For instance, you can edit photos on Google+ and influence your work visibility on Google search,” he explained.
Also speaking at the event, a Commercial Solicitor, Sogo Oyelami spoke about Intellectual Rights, stating that it is important that photographers file for copyright notification to protect their works. He encouraged them to seek legal counsel, and become familiar with governing laws and jurisdiction of the country. He stated: “All these will improve and standardize the practice of the photography profession in Nigeria.”
Reacting to Google’s 100k Naija project, photographer Femi Coker commended the initiative and stated that the project will help Nigerians appreciate their own history. “I am eager to be a part of this project and I’m positive that the iconic pictures will remind Nigerians of those memorable events in the last 100 years that has kept Nigerians united in diversity,” he said.
All photos for the project are to be shared using the #100k Naija hashtag, with a brief description on the dedicated 100k Naija Google+ page.
Etisalat Supports Safety, Health and Environment Conference
Nigeria‘s fastest growing and most innovative telecommunications company, Etisalat has lent its support to the third West African Safety Health Environment and Quality (WASHEQ) Conference held in Lagos recently.
Chief Commercial Officer, Etisalat Nigeria, Matthew Willsher said that as a company, Etisalat Nigeria places priority on issues of safety, health, environment and quality, hence it was an easy decision to identify with the Conference and its objectives.
“Etisalat is an organization that is particular about quality of service, but quality can only be guaranteed when employees are safe and in good health. Good health to a great extent can be impacted by the environment, hence we make conscious efforts to strike a balance in all the key areas,” Willsher said.
Focal Point for WASHEQ in Nigeria, Engr. Jamiu Badmos, said: “We brought this year’s conference to Nigeria because there are quality, health, safety and environment challenges confronting the economy and we feel that holding it here would help address, and proffer solutions to these challenges, thereby impacting on socioeconomic activities in Nigeria and by extension West Africa.”
The 2013 WASHEQ conference held under the theme “Avoid Being in The Line of Fire,” with active participation from relevant stakeholders including the Federal Road Safety Commission, representatives of the Lagos State government and leading corporate bodies in West Africa.
The WASHEQ is an initiative of a Ghanaian non-profit organisation, SHEQ Foundation with the first two conferences held in Ghana in 2011 and 2012.
Lagos Court of Arbitration (LCA) set to hold Alternative Dispute Resolution Conference in Lagos
The Lagos Court of Arbitration (LCA) is set to convene the first regional West African ADR Conference as part of activities to deepen the awareness around Alternative Dispute Resolution (ADR) through high level discussions about the effective and efficient management of commercial disputes in West Africa and Nigeria.
The conference, which comes up on 5th November, 2013, is themed ‘Disputes Arising’ and organized in partnership with The Investment Climate Facility for Africa (ICF), will hold at the prominent Eko Convention Centre, Eko Hotel & Suites, Victoria Island, Lagos, and will attract speakers and delegates within the Business and Law community in and out of Nigeria.
Megha Joshi, Executive Secretary/Chief Executive Officer, Lagos Court of Arbitration (LCA), who spoke on the conference, said, “The aim of this conference is to boost knowledge about arbitration and mediation options. The sessions have been structured so participants can benefit from the experience of leading General Counsels and experts, in key sectors in dealing with disputes arising, fast and effectively to ensure business progresses without major disruptions”.
Speaking further, she stated that “as a major stakeholder and provider of ADR services in Nigeria and West Africa, the LCA is keen to facilitate a conference that will enlighten attendants of the many benefits of ADR to ease the flow of business.
Joshi added that the conference will also offer a platform to interact with key players and counterparts from other parts of the world as well as opportunities to develop business relationships with high profile business leaders doing business in Nigeria and other West Africa countries.
The keynote speaker for the conference is Arnold Ekpe, Director, Sovereign Wealth Fund and former Group CEO of Eko Bank Plc under whose leadership became the first genuine pan-African institution. Speakers for the conference are drawn from within and outside of Nigeria and are reputable business owners and managers, and administrators of Alternative Dispute Resolution centers. They include; Rosalind Kainyah, Vice President, External Affairs, Tullow Oil Plc, London; Christopher Von Krause, Partner, White & Case, Paris, France; Opuiyo Oforiokuma, Managing Director, ARM Infrastructure, Lagos, Nigeria and Professor Moussa Samb, Director of the Research & Information Centre at the Superior School for Judiciary Training of OHADA, Dakar, Senegal.
Others are Benoit Le Bars, Founding & Managing Partner, Lazareff Le Bars Paris, France; Duncan Bagshaw, Registrar, Mauritius International Arbitration Center , Mauritius; Thiery Gakuba Ngoga, Registrar, Kigali International Arbitration Centre, Kigali, Rwanda; Fedelma Claire Smith, Legal Counsel, Permanent Court of Arbitration, Mauritius; Eyo Ekpo, Commissioner for Marketing, Competition and Rates, Nigerian Electricity Regulatory Commission(NERC) Lagos, Nigeria and Josephine Amuwa, Director of Legal Services, NCC Nigerian Communications Commission, Lagos, Nigeria.
The Lagos Court of Arbitration has been engaging businesses and stakeholders within and outside of Nigeria on the increasing need for an international standard alternative dispute resolution center. These initiatives include capacity building among judicial officers as well as drumming up awareness for the LCA in local and international circles including recent events like the Nigerian Bar Association Annual Conference held in Calabar, International Marketplace Conference held in London, International Meeting of Business Law in Africa held in Mauritius, and the Annual Conference of the Internal Bar Association held in Boston.
As an international center, the LCA is a natural and neutral, efficient and reliable service provider in one the world’s most important developing economies.
Blue Band announces kick-off of National Growth Challenge
…Restates proper nutrition in Children
Leading Margarine Spread, Blue Band, from the stable of Unilever Nigeria’s food brands, in a bid to encourage proper growth among children through optimal nutrition has announced the start of the Blue Band National Growth Challenge in Nigeria. The objective is to draw attention again to school age nutrition and emphasize the role of adequate nutrition for growth amongst school children. The idea is to create some consciousness around growth and promote comprehensive nutrition education among the school children.
The Growth Challenge, done in partnership with the Children of Africa organization and in collaboration with the State Primary Education Boards, Ministries of Health and the Nutrition Society of Nigeria will be carried out across 400 primary schools in Lagos and Enugu states.
Key activities taking place in schools will include nutrition education programmes, an art competition on growth, taking anthropometric or height measurements and assessing cumulative growth in children across 400 schools over the period of the campaign. The campaign will also educate parents especially mothers, custodians and caregivers, and scholars on the significance of providing the right nutrition – healthy, varied and adequate diet – for their wards in order that they grow optimally and, demonstrate that when fed the right nutrition, children grow adequately.
Speaking at a press briefing attended by members of the Nutrition Society of Nigeria, the State Universal Basic Education Board, amongst others, David Okeme, the Marketing Director, Unilever Nigeria, said that Unilever is proud to be driving the Growth Challenge because “initiatives like this provide an opportunity for us to teach the children who are leaders of tomorrow the right nutrition habits that will help them develop mentally and physically.
Unilever has established a goal of improving the health and wellbeing of one billion people globally and this initiative can contribute to this goal which aligns with our vision of creating a better future everyday. We believe that every child deserves the nutrition he or she needs to develop to their full potentials.
Explaining the rationale behind the campaign, Vivian Ihaza, Tea and Spreads Category Manager, Unilever Nigeria, said “Experts agree that for children, Blue Band margarine contributes to their growth as it contains essential fats and vitamins. The right amount of nutrients in Blue Band such as the Vitamins A, D, E, the B vitamins, niacin, and folic acid in soft fat medium contributes to meeting children’s daily nutrient needs. This is why it has remained consumers’ most popular choice over the years as a tasty addition to main meals as well as with snacks to enliven children’s lunch boxes. She further added that adults are not left out as it is used also as a nutritional and tasty ingredient for eating, cooking and baking. Ihaza stated that the Growth Challenge will be an exciting platform for parents and children to learn about proper nutrition and its implication to their overall health.
Victor Ajieroh, the Unilever Nutrition and Health Manager for West Africa noted that while the brand carries out a lot of intervention to the nutrition of children under five, paying attention to school age children is also important, in the context of nutrition through the lifecycle, and neglecting their nutritional needs can compromise their growth and development. He reiterated that the Blue Band sponsored National Growth Challenge will promote the right knowledge and behaviors for adequate nutrition and growth among school children.
The Blue Band National Growth Challenge which is the first of its kind in Nigeria has being carried out in other African countries such as Ghana and Kenya, and will be overseen by nutritional experts in Nigeria. The campaign would reach about 100,000 children, creating nutrition awareness for growth and development.
MTN Nigeria, Jumia partner to boost online shopping
MTN Nigeria and online store Jumia are aiming to change the landscape of online buying
MTN Nigeria has announced a partnership with online store Jumia to change the online commerce landscape in the country and make it easier for users to purchase items online.
According to a statement from MTN Nigeria, the partnership is also an effort to increase online activity and generate purchases via the Internet.
“The partnership will enable online store customers who purchase any internet-enabled phone to receive free internet services for six months,” the company stated.
While Jumia has not yet commented on the new partnership, industry experts have praised the move saying it will boost the economy and deliver easier access to online purchasing. It is also expected to enable more small businesses to contribute to the development of local economies across the West African country.
Related articles
- Hajj 2013: MTN sponsors 17 Muslim subscribers free (naijaloudspeaker.wordpress.com)
- JUMIA partners with iROKO TV, making it possible for all Nigerians to purchase movies online (whootafrica.com)
- How To Port Like Saka To MTN (naijahow.wordpress.com)
faridkhalil.wordpress.com 